Billing Terms and Conditions
Welcome to Vestly Store!
These Billing Terms and Conditions outline how Vestly Store ("we," "our," "us") processes orders and payments in the United Kingdom. By placing an order with us, you agree to the following terms.
Payment Methods
Accepted Payment Methods:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover, UnionPay, Maestro, Diners Club
- Digital Wallets: Apple Pay, Google Pay
- Buy Now, Pay Later: Klarna, Shop Pay (where available)
- PayPal
- Bank Transfers (available for bulk orders – please contact us)
- All payments are processed in United Kingdom (GBP).
Billing Information
Accuracy: You agree to provide accurate, complete, and current purchase and account details for all transactions made on our site. Please promptly update your email address and payment method information to ensure we can successfully complete your transactions and communicate with you as necessary.
Order Confirmation and Invoicing
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Order Confirmation: Upon placing your order, you will receive a confirmation email outlining the purchased items, shipping method, and billing details. This email serves as your receipt.
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Invoice: An invoice will be included with your shipment, itemizing all charges, including any applicable shipping costs and discounts applied.
Payment Processing
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Authorization: By submitting your payment information, you authorize us to charge the specified amount to your selected payment method. All transactions are subject to authorization and fraud prevention measures.
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Failed Transactions: In the event of a failed or declined transaction, we will notify you via email. You will need to provide an alternative payment method to complete your order.
Disputes and Chargebacks
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Dispute Resolution: If you experience any issues with your order, please reach out to our customer service team at support@vestly.store. We are dedicated to resolving any concerns promptly to ensure your satisfaction.
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Chargebacks: Unauthorized chargebacks will be thoroughly investigated. If a chargeback is found to be unjustified, you will be responsible for reimbursing us the chargeback amount along with any associated fees.
For More Information:
Business Name: Vestly Store
Email: support@vestly.store
Contact Page: Click Here
Phone: +447458164760
Address: 135 Cambridge Heath Road, London, E1 5RN, United Kingdom
Customer Service Hours: Monday to Friday, 09:00 AM – 6:00 PM GMT
Response Time: We aim to respond within 1–2 business days.
Need Help?
Check our FAQs page or contact our customer service team — we’re always happy to help.